Legal & Policy Center

Clear, compliant, and readable. Last updated: 24.08.2025

Terms of Service

Last Updated: 24.08.2025

By accessing or using our website, products, or services (collectively, the “Services”), you agree to these Terms of Service. If you do not agree, do not use the Services.

1) Use of Services

  • You must be at least 16 years old (or the age of digital consent in your jurisdiction).
  • You agree not to misuse the Services or interfere with their normal operation.
  • We may update or discontinue features to improve performance, security, or compliance.

2) Accounts

  • You are responsible for safeguarding account credentials and for all activity under your account.
  • Notify us immediately of any unauthorized access or breach.

3) Intellectual Property

  • All content and software are owned by us or our licensors and protected by applicable laws.
  • You receive a limited, non‑exclusive, non‑transferable license to use the Services as provided.

4) Disclaimers & Liability

  • The Services are provided “as is” and “as available”.
  • To the maximum extent permitted by law, we are not liable for indirect or consequential damages.

5) Governing Law

  • These Terms are governed by the laws of your contracting entity’s country, without regard to conflict of laws.
  • Disputes will be resolved in competent courts of that jurisdiction, unless mandatory consumer law provides otherwise.
This summary is not legal advice. Adapt to your business, territory, and industry requirements.

Privacy Policy

Last Updated: 24.08.2025

What We Collect

  • Usage Data: pages viewed, clicks, device, browser, IP (truncated/region‑only where possible).
  • Contact Data: name, email, company, and messages you send us.
  • Billing Data: billing name, address, VAT/tax ID, and transaction details (processed by PCI‑compliant providers).

Why We Process Data

  • Provide and improve the Services (legitimate interests/contract).
  • Analytics and security (legitimate interests).
  • Marketing with your consent (you can opt out anytime).
  • Compliance with legal obligations.

Sharing

  • Processors for hosting, analytics, payments, support—bound by contracts to protect data.
  • We do not sell personal data.

Retention

  • Contact data: for the duration of the relationship plus 24 months.
  • Analytics data: 12 months (aggregated thereafter).
  • Billing records: as required by tax and accounting laws.

International Transfers

Where data leaves your region, we use lawful mechanisms (e.g., Standard Contractual Clauses) and apply appropriate safeguards.

Your Rights

  • Access, correction, deletion, portability.
  • Restriction or objection to processing where applicable.
  • Withdraw consent for optional processing at any time.
  • Lodge a complaint with your supervisory authority.

Children

We do not knowingly collect data from children under the age where consent is required by law.

Cookie Policy

Last Updated: 24.08.2025

What Are Cookies?

Small text files stored on your device to ensure core functionality, improve performance, remember preferences, and provide analytics and marketing features.

Types We Use

  • Essential: required for navigation, security, session management.
  • Analytics: help us understand usage and improve the product.
  • Preferences: remember language, layout, and saved choices.
  • Marketing: personalize content and measure campaigns.

Retention

  • Essential: session‑based.
  • Analytics: up to 12 months.
  • Preferences: up to 6 months.
  • Marketing: up to 3 months.

Manage Cookies

You can control cookies in your browser, and adjust granular preferences via the banner or the Cookie Settings.

We may use trusted third‑party services (e.g., analytics) that set their own cookies per their policies.

Refunds & Cancellations

Last Updated: 24.08.2025

General

  • Subscriptions: cancel anytime; access continues until the end of the current billing period.
  • First‑time purchases: if you are an EU/UK consumer, you may have a 14‑day right to withdraw for qualifying digital services not yet fully delivered—contact us before continued use.
  • One‑off services: refundable until work commences; thereafter pro‑rata at our discretion.

How to Request

  • Email [email protected] from your registered address with order ID and reason.
  • Approved refunds are issued to the original payment method within 5–10 business days.

Payment & Billing

Last Updated: 24.08.2025

  • Accepted methods: major cards and other methods as shown at checkout; processing handled by compliant providers.
  • Recurring charges: if you subscribe, you authorize recurring billing until cancellation.
  • Taxes and fees are calculated based on your billing address.
  • Invoices and receipts are provided electronically.

Accessibility Statement

Last Updated: 24.08.2025

We aim to comply with WCAG 2.1 AA. If you encounter accessibility barriers, please tell us and we will prioritize fixes.

Contact

Questions about these policies? We’re here to help.

  • Email: [email protected]
  • Phone: +1 932‑772‑22‑33
  • Postal: 2051 B St, Colorado Springs, CO 80906